What we check and what we don’t
The checks in the Safe Sale block on every listing, and their limits.
How to read the block
Each line shows a check, its real result and the date it ran. A tick (✓) appears only when that check passed. A dash (–) means it wasn’t done or doesn’t pass or fail. An exclamation mark (!) means we found a problem.
What we check
- Seller ID. Whether the seller verified their photo ID with our identity provider, and when. For dealers, whether we checked their business and motor vehicle trader registration.
- Scam checks. Listing text is checked for common scam patterns before it goes live. Chat messages are checked as they’re sent, and risky ones are held for our team.
- Stolen check. Whether the vehicle is reported stolen on the Motor Vehicle Register, through our vehicle-data provider. Unreported or recent thefts may not show. Stolen plates swapped onto another car won’t show either.
- Money owing (PPSR). If a search of the Personal Property Securities Register was run, its result and date. Otherwise we point you to a buyer check or the official PPSR search. Money can be borrowed against a car at any time, so check again right before you pay.
- Contact. Email addresses are never shown. Chat stays on Cruizy, and a seller’s number is shown only if they choose, to signed-in buyers who ask.
- Price. How the asking price compares with similar cars, or “Not enough comparable cars yet”. See how scores work.
What we don’t check
- The car’s mechanical condition. Book a pre-purchase inspection.
- That the seller owns the car or has the right to sell it. Ask to see the registration papers and photo ID that match.
- That the odometer reading is right, beyond comparing it with official readings where we have them.
- Anything that changes after the date shown against a check.
Cruizy never holds buyer money. None of these checks is a promise about the car or the seller.
One rule for sellers
Never hand over the car on a payment screenshot. Wait until the money shows in your own bank account. Screenshots and emailed “payment confirmations” are easy to fake.
More tips: buying and selling safely.